Turkcell Sucks Customer Reviews and Feedback

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Turkcell İletişim Hizmetleri A.Ş. (BİST: TCELL, NYSE: TKC) is the leading mobile phone operator of Turkey, based in Istanbul. The company has 34.4 million subscribers as of September 30, 2011. In 2015, the company's number of subscribers climbed to 68.9 million, in nine countries Largest shareholder is Telia Finland Oyj with 51% ownership. It is one of the world's biggest companies (Fortune 2000)

Tom J mentioned, "I don't know how Turkcell is still in existence offering the POOR service and internet speeds that they provide. Mistakenly signed up for "high speed" internet service with this company and regretted every single day of it!They're a part of Turkcell and supposed to be offering a superonline but it's furthest thing form super... or online. Paying for 15MBs... the few times when it was actually working, I got nothing more than 6MBs... at maximum. Most times the average was less than 1MBs.Their customer service is equally as bad, agents aren't too familiar with basic info and in turn no help.If this is how all the internet service providers are in Turkey it may be best you lower your expectations so as not to be disappointed. PS As some speedtest websites are actually blocked from within Turkey, it's a clear indication this is not an isolated issue."

Reviews

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Former Employee - Presales Engineer says

"Terrible management in last 3 years"

Current Employee - Customer Service Representative says

"Abusive bugggers mobbing thretens low profile"

Former Employee - Fintech Service Administrative - Paycell says

"Terrible work culture. Strong hierarchy, no freedom. Speaking behind back is a tradition and so you will find yourself doing it as well! You will be afraid to speak and criticise at all times. In application operations department, you will be working in weekends and national holidays even if you are not on standby duty. You will be afraid to tell that it is your holiday and you shouldnt work. If you dont do as they ask, you will receive bullying and public shaming. Anonymous feedback forms are not 100% anonymous, and giving negative feedbacks is not a good idea. Managers have huge ego and do only care about pleasing upper management."

Current Employee - Anonymous Employee says

"managers threaten employers about using sabbatical, they say if you use it that means you want to quit. Some employers have fired while they are using their sabbaticals."

Current Employee - Senior Software Engineer says

"No authority in teams. Only actual working of 2 hours for a day rest is for resting. No company culture for doing or making a work done. Callig themselves as a Tech Company but no tech awareness at all. Managers and team heads are unaware of what is being done by team. No clear path work career. Metrics can change easily according to the people wants to be promoted. Worse tech usage and code writing than a group of college freshman. No consesus on how to do the job nearly always. No equal importance for group in same directorate."

Former Employee - Anonymous Employee says

"It is not a fair company"

Former Employee - Enterprise Risk Management Specialist says

"Full of AKP minded people, if you are not an ultra conservative, get away from Akcell!"

Former Employee - Senior Lawyer says

"location , management style, carear development"

Former Employee - Expert Product Manager says

"-Board is under full control of Turkish government starting from 2013, no more a true public company, but state owned. -All the CXOs have been forced to quit and replaced with ruling party(AKP) supporters. -Skilled people left the company and many more in line, as Turkcell has become a governmental instutition with increasingly toxic company culture from top to the bottom. -Hiring process is completely outsourced to a consultancy firm, Mental HR, which is founded by the relatives of the president Erdogan. -Hundreds of people laid off without any reason due to political concerns of ruling party AKP in 2016. -Previous CEO, Sureyya Ciliv was a visionary leader, trying to create the "Google" of Turkey, with a great emphasis on innovation and R&D. Current one is merely a business man, who only cares about quarterly results and acting as the agent of government."

says

"Bad environment. *** *** ***"

SATIŞ VE TEKNİK DESTEK UZMANI (Former Employee) says

"Çalişan yetki̇li̇ ki̇şi̇ler di̇ğer düz çalişanlara karşi daha fazla yük oluyor ve onlarin İşleri̇ne engel olup pri̇m almamalarina ve baskiya maruz birakiyor."

Superonline (Former Employee) says

"Beni körelten bu firma oldu mesleğimi kaybettim şuan iş bulamıyorum bütün aile hayatımı mahvettiler.Artı yönü yok az para çok işAşağılama küçük görme"

Çağrı merkezi (Former Employee) says

"Orda iki ay çalışıp istifa ettim. Bursalokasyonunda. Gire Zaten girenlerin çoğu istifa eder yenileri girer. Kapitalist sistemin üst düzey pullandırılmış halidir Veya hitler sistemi de diyebiliriz. Ama çalışmaya Tövbe etmek için mükemmel bir fırsattır😂Ücretsiz öğle yemeği ama her çeşitten alamazsın.Her şeyiyle eksidir. Çıkanlar uzun süre antidepresan kullanır"

Kasiyer (Former Employee) says

"İnsanları kandırmaktan başka birşey değil paramı bile alamadım neredeyse."

Takışoğulları Kurumsal Çözüm Merkezi (Former Employee) says

"Merhaba Turkcell Kurumsal anlamda sahte evrak güvensizlik insanları harcama konusunda ben bir tek sizi bilirim. 3 kuruş için tehdit ettiniz ben turkcell ı temsil ettim sizinle çalıştım siz ne yaptınız bizlere vermiş olduğunuz şirket telefonlarıyla beni tehdit ettiniz ne dır hakkımız ı aradık. Siz işte bu sunuz ben Yasin SARIOĞLU YOZGAT 5435990678 buyrun arayın daha da detayını öğrenin ama yazıklar olsun sizler için gece gündüz çalıştığım günlere size verdiğim emeğe. Rezil insanlar..."

Iletisim Danışmanı (Former Employee) says

"Hakettigini alamadigin bir firma. Tamamen suru ve mobing yöntemi..Arti.yonu maaslarin zamanında yatmasıBircok..."

Satış temsilcisi (Former Employee) says

"1 ay kadar calıştım ve 20-25 yasindaki kendini begenmiş, müdürlüğün m'sini dahi haketmeyen saçma sapan adamları başınızda görür üstelik o adamın eksik evrağı tecrubesizliği yuzunden priminizi alamazsınız. Ne Ekopa adı altında bi turkcellde çalışın yada Telefon alın. Güya en iyi şirket ya. Diğer şehirlerini bilmem ama KONYA ŞUBELERİ berbat. Calisana saygi yok. İşten çıkalı 2 hafta oldu primimi soruyorum genel mudur bile cevap vermiyor.YokHepsi"

Satış danışmanı (Former Employee) says

"Müşteriye kul köle olunması yönünde personele eğitim veren firmaYokÇok"

Kasiyer (Former Employee) says

"İnsanın kendine ayırıcak zamanı olmuyor. Primli olmamalı hedef konmamalı.Çıkış saatleri net degil"

Tercüman (Current Employee) says

"Aktifasyoncuydüm yaptım ve kasa yı de yapiyordum herşey oğrendmYokYok"

Kurumsal satış (Former Employee) says

"Gerçek bir denetleme söz konusu olmadığından grup şirketlerinde gerçek bir turkcell deneyimi ile alakası yok."

Satıs danışmanı,iletişim danışmanı,kasiyer (Former Employee) says

"Mükkemel deneyim. Ekip çalışması ekip arkadaslığı ve uyumu. Bi kaç şehir i tanıma ve sayelerınde gezmemiz. MÜşteri kazanmakHayırHayır"

System Integration Specialist (Former Employee) says

"If you are not employee of Turkcell, everytime Turkcell personel makes you pressure and discrimination makes you feel angry, frustated and nobody make to something fix or heal.friendshiphealth insurance, salary, outsource"

Iletisim Danışmanı (Former Employee) says

"Personele deger verilmeyen emegin yenildigi yer. Calisma saatleri cok fazla ve mesai parasi verilmiyordu. Personel motivasyonu surekli dusuruluyordu.Cevre edinme.Fazla stres."

Teknik personel (Former Employee) says

"Çalışmaya büyük hevesle başladığım bu işe, arazi şartlarında, elektrik-elektronik işleri ,yükseğe çıkma ve sürücü konumda 7/24 zaman esasında(mesai ücreti yok) görev yaptım. Çalıştığım 4 yıl içerisinde 6 tane firma değişikliği olup 2 yılın tazminatını alabildik. Diğer husus yöneticilerin; personellerin gelişimi ve emeğinin hakkının gözardı edilmesi mevcuttur."

Satış Pazarlama (Former Employee) says

"Alanında başarılı bir teknoloji firması ve fakat türkiyedeki saçma bürokratik sistem buradada tam anlamıyla varkkkk"

Saha satis uzmani pazarlama (Former Employee) says

"Iş güzel eğlenceli yönetim kötü sistem oturmamış hakkınızı ariyamiyorsunuzYokHer sey"

Cağrı merkezi (Former Employee) says

"Yöneticilerini beğenmedim. 20 yaşındaki kızları koymuşlar yönetici diye onlarda egolarını tatmin etmek için saçmalıyorlar. Örneğin lavaboya giderken bile izin istettiriyorlar"

Senior Business Analyst (Current Employee) says

"Her şey siyasi, yıllarca bekleyip yükselmeyi beklemeyin bileServisAdaletsiz"

İletişim danışmanı (Former Employee) says

"Ben çalıştıgım yerden memnun kalmadım ama diyer tim leri bilmiyorum"

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